FREQUENT QUESTIONS

Make shipments outside of San Luis Potosí?

At PIKIKI® we have LOCAL, NATIONAL AND INTERNATIONAL shipments.
Our payment screen will assign you the one corresponding to your order.

Do you accept monthly payments without interest?

On the platform PIKIKI® you can choose the payment option that best suits you, with PAYPAL you can defer your payment without any problem.

I want a size that is no longer available, what can I do to purchase it?

It's very easy, just contact our PIKIKI® sales team in the contact section and we will attend to your request to make your size if our stock is out of stock.

What size should I order? I have doubts with my numbering?

Our lasts cover the half numbers, so if your foot is not wide you can confidently ask for your closed numbering, in case of having your foot wide it is best to go to the next numbering.

How long will it take for me to receive my order?

We remind you that our PIKIKI® team works from Monday to Saturday at specific times, shipments are made on business days with our packages, shipping is express so you will receive it in 2 to 3 business days if there is no situation beyond our control.

What material are the shoes made of?

Our PIKIKI® collections are made with high quality synthetic materials, we do not use leather, the interiors are special synthetic linings that reduce sweating, but you can check the more detailed information in the file of each product.

In case of not keeping my shoes, do you make changes?

We invite you to directly check our PIKIKI® exchange policy so that there is no doubt about how this process is handled.